Friday, July 29, 2016
Please don't confuse this with a statement that you feel keeps your silly theories running on and on. I don't run the site, never have, what I do is technical and only to keep the site up and running. Did all the other sites meet your needs? No, that's why you are here complaining that our site keeps going down. We've been attacked a thousand times by DDoS and several other methods to prevent your words from being heard. Now you want to blame the one person keeping the site active? Ok. Fair enough. Who else is to blame. Maybe I haven't been taking as good of care of the site as someone making tons of money, which I don't. Maybe you should complain even more about me, when I'm only trying to help. Or maybe you should realize I'm just here to make things run as smoothly as possible to keep the site running. I have no further obligations, nor do I care what you talk about. I just respect your right to say what you feel and will continue to dedicate myself to the membership that values what we are accomplishing here. That being said, we are working towards a much better solution to downtime, by switching hosts to a more reliable company and more reputable than HOSTGATOR. Who has failed this membership and site, time and time again. I'm constantly monitoring and paying attention to things you could potentially think are insignificant. However, this site has a large following of lovers and haters. We expect some downtime when we get attacked by DDoS and various other methods we've noted over the years. We have implemented several measures in the past year to avoid downtime and are working towards a much better (and more permanent) solution. You all should understand how much time this can take. Please have patience. And to all the loyal followers, please understand, we are working on a solution. This is not just a load of BS to give you and make you feel complacent. Please give us some time to fix the problem, before giving up completely. GG will never die, if you don't let it.
Thursday, July 28, 2016
Gus D. July 27, 2016 at 02:43 PM Hello, Thank you for your response. To further clarify our previous contacts, your server's primary IP (18.104.22.168) experienced a Direct Denial of Service (DDoS) attack, and the IP was mitigated to protect the integrity of our network. This issue should now be resolved, and I am able to access WHM, cPanel, etc over the IP at this time. Please verify this from your end as well. Our logs indicate an instance of a similar attack occurring on this IP address back in 2013, but that event would have *not* have had any sort of effect on this most recent issue. We apologize for any confusion caused by our earlier contact. As for steps you can take to help prevent DDoS attacks, you are already using Cloudflare, which is an excellent way of hiding your server's IP. However, the domain is configured to use the same server for both http and mail purposes. If your mail server hosted by the same IP as your http server, an attacker could find the IP address from an outgoing email or even by a standard mx lookup. I've included some articles below from our online knowledgebase and from the Cloudflare website which contains some information you may find to be helpful: http://support.hostgator.com/articles/pre-sales-policies/security-abuse/what-security-measures-are-used-to-protect-my-server https://blog.cloudflare.com/ddos-prevention-protecting-the-origin/ https://support.cloudflare.com/hc/en-us/articles/200170166-General-website-security-guidelines https://support.cloudflare.com/hc/en-us/articles/200170196-I-am-under-DDoS-attack-what-do-I-do- We do apologize for any inconvenience. If you have any additional questions or concerns, please let us know that as well. We'll be happy to assist in any way that we can. Sincerely, Gus D. Linux Systems Administrator
Tuesday, July 26, 2016
I've requested information regarding the recent problems, I've also requested to restart the server today. FYI. Please feel free to comment.... UPDATE: Our crappy host, which I'm now going to bug (again) the owner about switching, namely HOSTGATOR, sucks so bad, they can't properly do support - causing this issue to lagg on... apologies. I'm tired of it, and so are you, we are going to fix this ASAP, I cannot have another day of yelling uselessly at hostgator to do the job we pay them for. Sorry, GG Netizens.... I've heard your crys, far and wide - I will get this resolved.